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Union Bank of India Bank Customer Care Number

Customer Care Number India Helpline Support

Union Bank of India Bank Customer Care Number

CALL CENTRE OVERVIEW

All-India Toll Free number : 1800 22 22 44 / 1800 208 2244
Charged Numbers               : 0-80618-17110
Dedicated number for NRI : +91 8061817110
Union Bank of India Bank Customer Care Number

Union Bank of India has, through the Call Centre, introduced still another uninterrupted 24x7x365 banking service to its customers. The Bank is now just a call away from the public in general and its customers in particular, for their banking needs.
The Call Centre ,being one of the delivery channels, will offer banking facilities through Interactive Voice Response (IVR) as well as through a human interface by connecting the customer to the Call Centre executive.

Calls can be taken by the IVR in 7 Regional languages (Malayalam, Marathi, Gujarathi, Bengali, Kannada, Tamil, Telugu) besides Hindi and English.

The IVR will provide certain banking services e.g. Account Information, Current Balance, last five transactions etc to those customers who have registered with a PIN, without requiring them to speak to an agent.

The IVR also facilitates the customer in hotlisting their debit cards, seeding their Aadhar number, Stop payment of cheque etc. without speaking to the customer care executive. At any point of time during the call, the caller can switch to an agent for any information on Banks products and services, for placing any service requests or to lodge any complaint.
The Call centre services are broadly classified into the following segments.

Retail Deposits:

  1. Banking Services which include account related information, Retail product and process related information, generation of phone banking PIN etc.
  2. Debit Card Services which include Reporting loss of debit card and blocking, Blocking the card by the customer on IVR, lodge complaint for failed debit card transactions and generation of duplicate debit card PIN.
  3. Internet Banking Services which includes registration, Self User Creation, Forgot-Reset of Passwords, Basic trouble shooting in Internet banking application, Enable and Disable Login and 2FA authentication issues.
  4. Mobile and SMS Banking services which include Mobile Banking registration, installation of Mobile application, Mobile Banking Deregistration requests, SMS Banking registration and deregistration requests etc.

The Call Centre services include making outbound calls for Tabulous Banking lead generation, undertake surveys and feedback on Banks products and services and run promotional campaigns.

UNION REACH IVR PHONE BANKING customer care Number

The Call Centre Number has an Interactive Voice Response system through which many of the services are available
Please note that any of the Contact Numbers of the Call Centre at the top of this screen may be used for Union Reach IVR Phone Banking, not just the toll Free number as given in the guide
Union Bank of India Bank Customer Care Number

GRIEVANCE REDRESSAL

Online Grievances

Grievances Tracking
Chief Grievance Officer (CGO)
Mr. Shailesh Kumar Singh
General Banking Operations Department
The Arcade, Tower No. 4,
2nd Floor, World Trade Centre,
Cuffe Parade,
Mumbai-400005
Tel: 022-22178871
Email : cgo@unionbankofindia.com
Union Bank of India Bank Customer Care Number

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Union Bank of India Bank Customer Care Number

Contact Bank Customer Care Number


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Union Bank of India Bank Customer Care Number

CHIEF VIGILANCE OFFICER

DO NOT PAY BRIBES. IF ANYBODY IN THE BANK ASKS FOR BRIBE OR
IF YOU HAVE ANY INFORMATION ON CORRUPTION IN THE BANK OR
IF YOU ARE A VICTIM OF CORRUPTION IN THE BANK, YOU CAN COMPLAIN TO
Shri Umesh Kumar Singh
CHIEF VIGILANCE OFFICER
VIGILANCE DEPARTMENT
10TH FLOOR, UNION BANK BHAVAN
NARIMAN POINT, MUMBAI – 400 021
TEL NO : 022 – 22896400 / 22851662
EXTN : 6400
FAX NO : 022 – 22027789
EMAIL : cvo
The Secretary,
Central Vigilance Commission,
Satarkata Bhavan,
General Pool Offices Complex,
Block A, INA,
New Delhi – 110 023
Tel No. 011-24651008

www.cvc.gov.in
Union Bank of India Bank Customer Care Number

Details Of Departmental Heads

AMO & BPT
Department HeadKALYAN KUMAR
Department AMO & BPT
E-Mail IDkalyan.kumar@unionbankofindia.com
Contact No.022-22892000
Union Bank of India Bank Customer Care Number
AMO & BPT
Department HeadKALYAN KUMAR
Department AMO & BPT
E-Mail IDkalyan.kumar@unionbankofindia.com
Contact No.022-22892000
CUSTOMER RELATIONSHIP & BUSINESS DEV.
Department HeadSATYANARAYANA PATHURI
DepartmentCUSTOMER RELATIONSHIP & BUSINESS DEV.
E-Mail IDcgm.crbd@unionbankofindia.com
Contact No.022-22892000
 
CREDIT MONITORING & CR COMPLIANCE
Department HeadS.K.MOHAPATRA
DepartmentCREDIT MONITORING & CR COMPLIANCE
E-Mail IDcgm.cmcc@unionbankofindia.com
Contact No.022-22896416/22892000
CENTRAL AUDIT & INSPECTION
Department HeadSUNDARA PRASAD, SVS
DepartmentCENTRAL AUDIT & INSPECTION
E-Mail IDcgm.caid@unionbankofindia.com
Contact No.040-23255210/23252293
 
CHIEF TECHNOLOGY OFFICER
Department HeadISHRAQ ALI KHAN
DepartmentINFORMATION TECHNOLOGY
E-Mail IDcgm.cto@unionbankofindia.com
Contact No.022-25710500
 
CHIEF OPERATIONS OFFICER (Inc Liability Back Office)
Department HeadASHEESH PANDEY
DepartmentOPERATIONS DEPARTMENT 
E-Mail IDcgm.coo@unionbankofindia.com
Contact No.022-8657739691/22892000
 
LARGE CORPORATE
Department HeadNARAYANAN S
DepartmentLARGE CORPORATE
E-Mail IDcgm.lc@unionbankofindia.com
Contact No.022-22896801/22892000
 
MSME inc SARAL
Department HeadA.   K. VINOD
DepartmentMSME inc SARAL
E-Mail IDcgm.msme@unionbankofindia.com
Contact No.022-22892200/22892000
 
MID CORPORATE
Department HeadM   NAGARAJU
DepartmentMID CORPORATE
E-Mail IDcgm.mc@unionbankofindia.com
Contact No.022-22892000/2214
 
STRATEGIC HR
Department HeadBRAJESHWAR SHARMA
DepartmentSTRATEGIC HR
E-Mail IDcgm.hrm@unionbankofindia.com
Contact No.022-22896200/22892000
 
STRATEGY  HEAD
Department HeadNITESH RANJAN
DepartmentSTRATEGY  HEAD
E-Mail IDcgm.strategy@unionbankofindia.com
Contact No.022-22892400/22892000
 
SAMV
Department HeadASHOK CHANDRA
DepartmentSAMV
E-Mail IDcgm.samv@unionbankofindia.com
Contact No.022-22892000
 
TREASURY & IBD
Department HeadMONIKA  KALIA
DepartmentTREASURY & IBD
E-Mail IDcgm.tib@unionbankofindia.com
Contact No.022-22892100/22892000
Recovery
Department HeadAtul Kumar
DepartmentRecovery
Email-IDgm.recovery@unionbankofindia.com
Telephone No.022-228920000
 
Agriculture
Department HeadSINGH,LAL
DepartmentAgriculture
Email-IDlalsingh@unionbankofindia.com
Telephone No.040-23210110/23252250
 
Analytics Center of Excellence
Department HeadKUMAR,ARUN
DepartmentAnalytics Center of Excellence
Email-ID 
Telephone No.022-22892000
 
Board Secretariat
Department HeadSANTANU KUMAR DASH,.
DepartmentBoard Secretariat
Email-IDboard.secretariat@unionbankofindia.com
Telephone No.022-22896650/22892000
 
BPT & Amalgamation 
Department HeadA R RAGHAVENDRA,.
DepartmentBPT & Amalgamation 
Email-IDgm.bpt@unionbankofindia.com
Telephone No.022-22892000
 
Branch Initiatives and Network strategy
Department HeadRATHEESH R,.
DepartmentBranch Initiatives and Network strategy
Email-ID 
Telephone No.022-22178836/22892000
 
CAG & Relationship Banking 
Department HeadCHOWDARY, P.RAMA KRISHNA
DepartmentCAG & Relationship Banking 
Email-IDgm.cag@unionbankofindia.com
Telephone No.022-22892000
 
Central Repositary and Information Management Group (CR & IMG – MIS)
Department HeadR P SIVARAM,.
DepartmentCR & IMG (MIS)
Email-IDsivaram@unionbankofindia.com
Telephone No.022-22892000
 
Chief Financial Officer
Department HeadPRAFULLA KUMAR SAMAL
DepartmentChief Financial Officer
Email-IDgm.centralac@unionbankofindia
Telephone No.022-22892400/22892000
 
CISO
Department HeadK M REDDY
DepartmentCISO
Email-IDciso@unionbankofindia.com
Telephone No.022-25710224
 
Credit Monitoring – Pre-disbursement 
Department HeadD SHIVA KUMAR SHARMA,.
DepartmentCredit Monitoring – Pre-disbursement 
Email-IDgm.cmrd@unionbankofindia.com
Telephone No.022-22896433/22892000
 
Current a/cs & POS
Department HeadDHANUNJAYA RAO,D V
DepartmentCurrent a/cs & POS
Email-ID 
Telephone No.022-22892000
 
Credit Research, Policy & Products
Department HeadGAVISIDDAPPA BELLAD
DepartmentCredit Research and Policy
Email-IDgm.msme@
Telephone No.022-22892000
 
Compliance Department
Department HeadKARYAMSETTI, LURDHU RAJU
DepartmentCompliance Department
Email-IDgm.compliance@unionbankofindia.com
Telephone No.022-22896415/22892000
 
Corporate Communications & PR
Department HeadSINGH,YOGENDRA
DepartmentCorporate Communications & PR
Email-IDgm.ccd@unionbankofindia.com
Telephone No.022-22896300/22892000
 
DART
Department HeadREDDY, D.CHANDRA MOHAN
DepartmentDART
Email-IDdart@unionbankofindia.com
Telephone No.022-25710510/22892000
 
Digital Banking Dept
Department HeadVENUGOPAL,TATA VENKAT
DepartmentDigital Banking Dept
Email-IDgm.digitalbanking@unionbankofindia.com
Telephone No.022-22892577/22892000
 
Digitization(Customer, employee journeys)
Department HeadSRINIVASA SASTRY,CH
DepartmentDigitization(Customer, employee journeys)
Email-IDgmcssastry@andhrabank.co.in
Telephone No.022-22892000
 
Domestic FX Business
Department HeadBIJU,VASUDEVAN
DepartmentDomestic FX Business
Email-IDgm.dfb@unionbankofindia.com
Telephone No.022-22896302/22892000
 
Financial Institution Group
Department HeadRAGHUNATH,C.V.
DepartmentFinancial Institution Group
Email-ID 
Telephone No.022-22892000
 
Financial Inclusion
Department HeadSAMAL,NIHAR RANJAN
DepartmentFinancial Inclusion
Email-IDgm.fi@unionbankofindia.com
Telephone No.040-23252290
 
Government Business (South)
Department HeadVENKATESWARA SWAMY,M
DepartmentGovernment Business (South)
Email-ID 
Telephone No.022-22892414/22892000
 
Government Business
Department HeadPATTANAIK,BINOD KUMAR
DepartmentGovernment Business & Relationship Department
Email-IDhead.gbd@unionbankofindia.com
Telephone No.022-22892000
 
HR Administration and Operations
Department HeadBEENA VAHEED,.
DepartmentHR Administration and Operations
Email-IDgm.hrm@unionbankofindia.com
Telephone No.022-22896206/22892000
 
International Bankinmg 
Department HeadMUTHUKRISHNAN V,.
DepartmentInternational Banking 
Email-IDgm.ibd@unionbankofindia.com
Telephone No.022-22896321/22892000
 
IT (e-Andhra Bank)
Department HeadSri K.T.Venumadhav 
DepartmentGeneal Manager, DIT(eAB)
Email-IDgmktvenumadhav@unionbankofindia.com
Telephone No.040 – 23122260
 
IT (e-Corporation Bank)
Department HeadDESIKACHARI SUNDER,.
DepartmentIT (e-Corporation Bank)
Email-ID 
Telephone No.022-22892000
 
IT (Union Bank of India),Information Technology 
Department HeadSHARMA,PRAVIN
DepartmentIT (Union Bank of India),Information Technology 
Email-IDgm.dit@unionbankofindia.com
Telephone No.022-25710510
 
Learning and Development,
Department HeadTEMBHURNE, VINAYAK VASANTRA
DepartmentLearning and Development,
Email-IDvinayakv@unionbankofindia.com
Telephone No.022-.22896602/22892000
 
MSME credit 
Department HeadGYANA RANJAN SARANGI,.
DepartmentMSME credit 
Email-IDgm.msme@unionbankofindia.com
Telephone No.022-22892000
 
Risk Management & CRO
Department HeadVENKATESHA, B S
DepartmentRisk Management & CRO
Email-IDgmrmd@unionbankofindia.com
Telephone No.022-2202661/22892000
 
Retail assets: Home & Mortgage credit,
Department HeadANNAPURNA S,.
DepartmentRetail assets: Home & Mortgage credit,
Email-IDgm.rbmd@unionbankofindia.com
Telephone No.022-22892000
 
Retail Deposits (Savings &Term) and Cards
Department HeadPRASAD,K S D SIVA VARA
DepartmentRetail Deposits (Savings &Term) and Cards
Email-ID 
Telephone No.022-22892000
 
Retail assets:Home
Department HeadAnpurna
DepartmentRetail assets: Vehicle, personal & other loans
Email-ID 
Telephone No.022-22892000
 
Retail assets: Vehicle, personal & other loans
Department HeadMALLAVADHANULU,N
DepartmentRetail assets: Vehicle, personal & other loans
Email-ID 
Telephone No.022-22892000
 
Recovery
Department HeadAtul 
DepartmentRecovery
Email-IDgm.recovery@unionbankofindia.com
Telephone No.022-22892000
 
Support Services & Premises
Department HeadSINGH,SHAILESH KUMAR
DepartmentSupport Services & Premises
Email-IDgm.ssd@unionbankofindia.com
Telephone No.022-22892500/22892000
 
Structured finance
Department HeadJAIN,NAVEEN ROSHAN
DepartmentStructured finance
Email-IDnaveenjain@@unionbankofindia.com
Telephone No.022-22896823/22892000
 
Strategic Planning & Investor Relations, 
Department HeadVENKATESWARA RAO,V
DepartmentStrategic Planning & Investor Relations, 
Email-ID gmstrategy@unionbankofindia.com
Telephone No.022-22025958/22892000
 
Treasury 
Department HeadSUDARSHANA BHAT
DepartmentTreasury 
Email-IDgmtreasury@unionbankofindia.com
Telephone No.022-22892000
Union Bank of India Bank Customer Care Number

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